Trusted Service,
Delivered with
Precision.

Raffles Facility Management provides professional household cleaning, airport wheelchair assistance at Changi Airport, and integrated facilities support — reliably and at scale across Singapore.

2020
Founded
3
Core Services
HSS
Accredited
Raffles FM staff assisting a passenger in a wheelchair at Changi Airport
Airport Assistance
Changi Airport, Singapore

Services Built for
Singapore's Needs

From Changi Airport terminals to residential homes and commercial buildings — we deliver professional service wherever it is needed.

Wheelchair Assistance at Changi Airport

Wheelchair Assistance at Changi Airport

Our trained personal aides provide dedicated wheelchair pushing and passenger assistance services at Changi Airport. We ensure every traveller — including the elderly and mobility-impaired — moves through the terminal safely, comfortably, and with dignity.

  • Trained & uniformed aides
  • Full terminal coverage
  • Deployed for airport contractors
Professional Household & Contract Cleaning

Professional Household & Contract Cleaning

From regular home maintenance to deep-cleaning engagements, our cleaning teams are vetted, trained, and equipped to deliver consistent results. We are registered under the MOM Household Services Scheme (HSS), enabling us to deploy migrant workers for part-time household cleaning.

  • HSS-accredited employer
  • Residential & commercial
  • Flexible scheduling
Integrated Facilities Management

Integrated Facilities Management

We provide site manpower deployment, general building support, and operational coordination for commercial clients and outsourced service operators. Our supervisors use digital tools to ensure SLA compliance and quality control across all sites.

  • Site manpower deployment
  • Building operations support
  • Digital quality tracking
Operational Manpower Support

Operational Manpower Support

We supply reliable general support manpower for a range of operational needs — from airport contractors and commercial clients to outsourced service operators. Our workforce is managed through a digital platform ensuring attendance, scheduling, and performance accountability.

  • Flexible deployment
  • Digital workforce management
  • B2B & B2C clients

Measurable Impact, Proven Results

0%
Reduction in Admin Hours
0%
Fewer Scheduling Errors
0%
Productivity Uplift
0+
Local Workers Benefitting
SGD 1M+
Annual Revenue Target
HSS Accredited
MOM Household Services Scheme
UEN 202021899K
Registered with ACRA since 2020
2020

A Singapore Service Company Built for the Future

Raffles Facility Management Pte Ltd was founded in 2020 with a clear purpose: to deliver reliable, professional facility and manpower services to Singapore's households, commercial clients, and airport operators.

Under its current ownership, RFM has achieved strong revenue growth and is now undergoing a strategic digital transformation — adopting AI-assisted operations, digital workforce management, and automated scheduling to scale efficiently while improving service quality.

Our mission is to become a future-ready Singapore service enterprise powered by productivity, technology, and skilled people — creating higher-value jobs for local workers while delivering consistent excellence to every client.

Incorporated 28 July 2020

Established under Singapore's ACRA as an Exempt Private Company Limited by Shares. UEN: 202021899K.

Registered at CT Hub, Kallang

Operating from 2 Kallang Avenue, CT Hub, Singapore 339407 — at the heart of Singapore's business district.

MOM Household Services Scheme

Accredited under the HSS, allowing us to deploy trained migrant workers for household cleaning services.

Fast-Growing Expansion Stage

From inception in 2020 to a projected SGD 8 million revenue by 2029, RFM is on a strong growth trajectory.

The Standard You
Deserve, Delivered.

We serve a diverse range of clients across Singapore:

Airport ContractorsResidential HouseholdsCommercial ClientsOutsourced Service OperatorsInstitutional Clients

Accredited & Compliant

Registered under MOM's Household Services Scheme. All workers are vetted, trained, and deployed in compliance with Singapore employment regulations.

Reliable Scheduling

Digital rostering and automated dispatching ensure the right person is at the right place at the right time — every time.

Technology-Enabled Operations

We are investing in AI-assisted operations, mobile workforce management, and digital quality tracking to deliver consistent, scalable service.

Experienced, Uniformed Teams

Our staff are professionally trained, uniformed, and managed through structured performance tracking — giving clients confidence in every deployment.

Quality-First Approach

Mobile checklists, supervisor audit reports, and customer issue logging ensure SLA compliance and rapid resolution of any service concern.

Fast Response & Flexibility

Our digital booking and coordination platform enables fast response to client needs, reactive scheduling changes, and real-time operational visibility.

Scaling to SGD 8M
by 2029

Backed by a structured digital transformation programme, RFM is on track to achieve 40× revenue growth from 2024 to 2029.

Revenue Growth Outlook (SGD Million)

20242025202720282029$0M$2M$4M$6M$8M

* Projections based on RFM's strategic growth plan and digital transformation programme.

Digital Transformation Workstreams

AI Operations Copilot
Automated booking intake, staff assignment, shift scheduling, and exception handling — targeting 70% reduction in weekly coordination hours.
Workforce Management Platform
Mobile attendance, geo-tag check-in, digital rostering, and performance tracking for better workforce discipline and planning.
Smart Cleaning Operations
Mobile checklists, supervisor audit reports, and customer issue logging for stronger SLA compliance and quality control.
Customer Growth Platform
Direct booking interface (Web + WhatsApp), CRM database, and automated follow-up to reduce reliance on third-party channels.
Admin & Finance Automation
E-invoicing, online payments, and integrated financial reporting for faster billing cycles and better internal controls.

Ready to Work Together?

Whether you need household cleaning, airport wheelchair assistance, or facilities manpower support — reach out and our team will respond promptly.

Registered Address
2 Kallang Avenue, CT Hub Singapore 339407
Email Enquiries
Phone
+65 9000 0000
Operating Hours
Monday – Saturday 8:00 AM – 6:00 PM
Company Registration
UEN202021899K
Incorporated28 July 2020
StatusLive & Active
SchemeHSS Accredited

We typically respond within 1 business day.